Give One Word/Phrase/Term (Weightage 5 Marks)

1. Principles of Management

1) The study of the movement of an employee as well as a machine while completing a particular task.  
Ans: Motion Study

2) The technique of observing and recording the time required by an employee to complete a given task.
Ans: Time Study

3) The study consists of an organized, systematic, and critical assessment of various activities.’
Ans:  Work Study.

4) The principle which deals with ‘to do work with innovative way’.
Ans: Principle of Initiative

5) The principle which is based on ‘a place for everything and everything in its place’.
Ans:  Principle of Order


2. Functions of Management

1) The right person at the job with the right pay.
Ans:- Staffing

2) A person who shows the correct path as well as guides employees in solving the problems.
Ans:- Director

3) First function of management.
Ans:- Planning

4) Last function of management.
Ans:- Controlling

5) It is an intellectual process of logical thinking and rational decision making.
Ans:- Planning

6) The term that is used to denote the structure.
Ans:- Organization

7) It is the process of attracting, recruiting, selecting, placing, appraising and remunerating the people.
Ans:- Staffing

8) The process that leads the employees towards the accomplishment of organizational goals.
Ans:- Directing

9) It increases the team spirit of the workplace.
Ans:- Co-ordinating

10) It is the process of comparing the actual performance with the predetermined standard performance.
Ans:- Controlling

3. Entrepreneurship Development

1) An undertaking or adventure involving uncertainty and risk and requiring innovation.
Ans: Enterprise.

2) A function of creating something new for an economic activity.
Ans: Innovation

3) A person who is an innovator who introduces new combinations of means of production.
Ans: Entrepreneur

4) The process of enhancing entrepreneurial skills and knowledge through structured training and institution-building programs.
Ans: Entrepreneurial development programme 

5) The process that motivates a person into action and induces him to continue the course of action for the achievement of goals. 
Ans: Entrepreneurship.

6) An employee who has an authority and support of the organisation to implement his creative ideas. 
Ans: Entrapreneur

4. Business Services

1) These warehouses are owned, managed, and controlled by central and state governments or public authorities.
Ans:- Government warehouse

2) An art of exchanging ideas, facts, information, etc. from one person or entity to another.
Ans:-  Communication

3) A rail system in which the track consists of a single rail or a beam.
Ans:-  Monorail

4) A transport system used to carry petroleum and gases.
Ans:- Pipeline transport

5) A ministry that looks after the development of surface transport throughout the country.
ans:- Ministry of Road Transport and Highways

5. Emerging Modes of Business

1) The stage where the goods bought are delivered to the customer.
Ans:- Delivery stage

2) The term derived from the terms of e-mail and e-commerce.
Ans:- e-business

3) The transaction which is done with the help of the internet.
Ans:- online transactions

4) The first step in an online transaction.
Ans:- Registration

5) The process of contracting a business function to specialized agencies.
Ans:– Outsourcing

6) A subset of outsourcing.
Ans:- BPO

7) A sub-segment of BPO.
Ans:- KPO

8) One of the value-added BPO service which involves legal work.
ans:- LPO

6. Social Responsibilities of Business

1) Name the philosophy related to social responsibility propounded by Mahatma Gandhi.
Ans:- Trusteeship

2) Duties, obligations of business directed towards the welfare of society.
Ans:- Social responsibility

3) Getting good quality products is the basic right of this group of society.
ans:- Consumers

4) Providing fair returns on investment is the responsibility of the organisation towards this group.
ans:- Investors

5) Rules of standard dealing with morality in business environment.
Ans:- Business ethics

6) An activity motivated by profit.
Ans:- Business

7) Earning foreign exchange is the responsibility of the organization towards this group.
Ans:- Government

8) Employment generation is the responsibility of the organization towards this group.
Ans:- Society.

7. Consumer Protection

1) The commission which entertains case where the value of the goods or services paid as consideration does not exceed Rs. one crore.
Ans – District Commission

 2) A legal action initiated in a court of law regarding a matter of general public interest.
Ans – Public Interest Litigation

 3) Organizations aim at promoting the welfare of the people.
Ans – Non-Government Organizations.

4) The right of the consumer which is about safety and protection to his life and health
Ans – Right to safety

5) One who consumes or uses any commodity or service.
Ans –  Consumer

8. Marketing

1. The market for the commodities which are produced in one country and sold in another countries.
Ans:- International Markert

2. Type of market where durable commodities that are generally non-perishable in nature are sold.
Ans:- Long-period market

3. The market where goods are sold to the ultimate consumers or the users of the product.
Ans:- Retail Market

4. Two sellers, selling either a homogeneous product or a differentiated product.
Ans:- Duopoly