Give One Word/Phrase/Term (Weightage 5 Marks)
1. Principles of Management
1) The study of the movement of an employee as well as a machine while completing a particular task.
Ans: Motion Study
2) The technique of observing and recording the time required by an employee to complete a given task.
Ans: Time Study
3) The study consists of an organized, systematic, and critical assessment of various activities.’
Ans: Work Study.
4) The principle which deals with ‘to do work with innovative way’.
Ans: Principle of Initiative
5) The principle which is based on ‘a place for everything and everything in its place’.
Ans: Principle of Order
2. Functions of Management
1) The right person at the job with the right pay.
2) A person who shows the correct path as well as guides employees in solving the problems.
3) First function of management.
4) Last function of management.
5) It is an intellectual process of logical thinking and rational decision making.
6) The term that is used to denote the structure.
7) It is the process of attracting, recruiting, selecting, placing, appraising and remunerating the people.
8) The process that leads the employees towards the accomplishment of organizational goals.
9) It increases the team spirit of the workplace.
10) It is the process of comparing the actual performance with the predetermined standard performance.
3. Entrepreneurship Development
1) An undertaking or adventure involving uncertainty and risk and requiring innovation.
2) A function of creating something new for an economic activity.
3) A person who is an innovator who introduces new combinations of means of production.
4) The process of enhancing entrepreneurial skills and knowledge through structured training and institution-building programs.
Ans: Entrepreneurial development programme
5) The process that motivates a person into action and induces him to continue the course of action for the achievement of goals.
6) An employee who has an authority and support of the organisation to implement his creative ideas.
4. Business Services
1) These warehouses are owned, managed, and controlled by central and state governments or public authorities.
Ans:- Government warehouse
2) An art of exchanging ideas, facts, information, etc. from one person or entity to another.
3) A rail system in which the track consists of a single rail or a beam.
4) A transport system used to carry petroleum and gases.
Ans:- Pipeline transport
5) A ministry that looks after the development of surface transport throughout the country.
ans:- Ministry of Road Transport and Highways
5. Emerging Modes of Business
1) The stage where the goods bought are delivered to the customer.
Ans:- Delivery stage
2) The term derived from the terms of e-mail and e-commerce.
3) The transaction which is done with the help of the internet.
Ans:- online transactions
4) The first step in an online transaction.
5) The process of contracting a business function to specialized agencies.
6) A subset of outsourcing.
7) A sub-segment of BPO.
8) One of the value-added BPO service which involves legal work.
6. Social Responsibilities of Business
1) Name the philosophy related to social responsibility propounded by Mahatma Gandhi.
2) Duties, obligations of business directed towards the welfare of society.
Ans:- Social responsibility
3) Getting good quality products is the basic right of this group of society.
4) Providing fair returns on investment is the responsibility of the organisation towards this group.
5) Rules of standard dealing with morality in business environment.
Ans:- Business ethics
6) An activity motivated by profit.
7) Earning foreign exchange is the responsibility of the organization towards this group.
8) Employment generation is the responsibility of the organization towards this group.
7. Consumer Protection
1) The commission which entertains case where the value of the goods or services paid as consideration does not exceed Rs. one crore.
Ans – District Commission
2) A legal action initiated in a court of law regarding a matter of general public interest.
Ans – Public Interest Litigation
3) Organizations aim at promoting the welfare of the people.
Ans – Non-Government Organizations.
4) The right of the consumer which is about safety and protection to his life and health
Ans – Right to safety
5) One who consumes or uses any commodity or service.
Ans – Consumer
1. The market for the commodities which are produced in one country and sold in another countries.
Ans:- International Markert
2. Type of market where durable commodities that are generally non-perishable in nature are sold.
Ans:- Long-period market
3. The market where goods are sold to the ultimate consumers or the users of the product.
Ans:- Retail Market
4. Two sellers, selling either a homogeneous product or a differentiated product.