1) Traditional business and E-business
A traditional business takes a lengthy and complicated procedure to form
E-Business is easy to form
Setting up cost
It takes huge capital in order to setup.
It takes a very nominal cost
Less Risk involved as parties have personal interaction.
High risk involved as there is no direct contact between the parties
Scope of Business
Traditional business is limited to a particular area so the scope is limited.
E-business covers the entire world and so the scope is vast
Face to face interaction is possible
In E-business, there is an absence of face to face interaction.
Goods can be inspected physically before purchase
Goods cannot be inspected physically before purchase
Traditional business resources focus on supply-side
E-business resources focus on demand-side
Delivery of Goods
In traditional business delivery of goods is instant.
In E-business delivery of goods takes time
It is ancient and still in usage where the digital network is not reachable.
It is used to save valuable time and money
It is available during the limited time
It is available round the clock
It is difficult to perform more business in this model.
More business can be done easily without any hassles
2) E-business and E-commerce
E-business is the conduct of business processes on the internet
‘E-commerce involves commercial transactions done over the internet
What is it?
E-business is a superset of E-commerce
E-commerce is a subset of E-business
E-business includes all kinds of resale and post-sale efforts.
E-commerce just involves buying and selling of products and services
It is a broader concept that involves market surveying, supply chain, and logistics management and using data mining
E-commerce is a narrower concept and restricted to buying and selling
It is used in the context of B2B transactions
It is more appropriate in the B2C context
Which network is using
E-business can involve the use of internet intranet or extranet
E-commerce involves the mandatory use of internet
3) BPO and KPO
BPO refers to the outsourcing of non-primary activities of the organization to an external organization to minimize cost and increase efficiency
KPO is another kind of outsourcing whereby, functions related to knowledge and information are outsourced to third-party service providers
Degree of Complexity
PO is less complex
KPO is complex
BPO requires process expertise
KPO requires knowledge expertise
Talent required in employee
BPO requires good communication skills
KPO requires professional qualified workers
BPO focus on low-level process
KPO focus on high-level process