Match the pairs:

Group ‘A’ 

Group ‘B’

a)

Twitter

1)

Hearing and understanding

b)

Consideration

2)

Personable

c)

Active listening

3)

Harsh, rude words

d)

Body language

4)

Social Media

e)

Courtesy

5)

Non-verbal communication

 

 

6)

Blog

 

 

7)

‘You’ attitude

 

 

8)

Empathy

 

 

9)

SMS

 

 

10)

Politeness

Ans:-

a)

Twitter

4)

Social Media

b)

Consideration

7)

‘You’ attitude

c)

Active listening

1)

Hearing and understanding

d)

Body language

5)

Non-verbal communication

e)

Courtesy

10)

Politeness